Terms of Service

Terms of Service

Text and Email Terms of Service

  1. When you opt in to receive text messages and/or emails from Southern Turf Co., you will receive marketing and non-marketing communication from our team about our turf installation services.
  2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, you can reply START and we will start sending SMS messages to you again.
  3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing us at info@southernturfco.com.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages from us every few days if you have requested information or a turf quote. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  6. If you have any questions regarding privacy, please read our privacy policy: https://www.southernturfco.com/privacy-policy/.

SMS Communications

  1. SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications: If you have consented to receive text messages from Southern Turf Co., you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

Example: “Hey [contact first name], This is a friendly reminder regarding your upcoming turf estimate in 24 Hours! Please let us know if you have any questions.”